This is for customers who currently have Payments enabled.
If you are interested in enabling Payments, please contact our support team.
We understand there has been some confusion due to the "delete original or add-on services" option being removed, and we would like to provide some clarity.
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This change was implemented to resolve an ongoing issue where invoices were being unintentionally altered after payment, leading to incorrect credit reporting.
In accordance with regulatory banking laws regarding historical transactions, invoices cannot be modified after payment has been collected. To ensure compliance with these regulations, we have removed the delete option for services post-payment.
If any pricing adjustments are necessary, please make sure to edit the appointment and update the price within the second Make Appointment Window before the appointment is completed and payment is collected.
Thank you for your understanding.
Release Update: 1/7/2025
Take a patrial payment on the administrative side as well
Processing multiple partial payments using the Card on file
See remaining balances on the appointment grid by hovering or clicking to make a payment
Pop ups asking to collect remaining balance before changing status to complete
Transactions no longer generate a new invoice at every checkout. Now each appointment is grouped under one invoice.
The delete original or add-on services has been removed to curve misreporting and to ensure compliance with regulatory banking laws.