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DBA Update

Learn how to update your DBA ('Doing Business As') Name by submitting a ticket.

Written by Shaney Thrasher
Updated over a week ago

DBA Name Change

Before you begin, ensure that you have the following information available:

  • The new DBA name

  • The Tax ID associated with the Merchant Account

  • The last 4 digits of the account owner’s Social Security Number

  • The Merchant Account Owner's Legal Name

  1. Login to your Merchant Portal, then navigate to the "Support" tab and click Create Ticket.


  2. If you have multiple merchant locations, you can open a ticket for a specific location by choosing the site from the Location dropdown


  3. Select the purpose of the ticket from the Reason dropdown. To request a doing business as (DBA) name change change, select the DBA Name Change ticket reason


  4. Enter the required information in the requested fields.


  5. When finished, click Save to submit the ticket.


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