How to link a Custom Email Notification to a Custom Appointment Status
PRICING TIER: All
APPOINTMENT VERSION: Single & Multiple
To send out a custom e-mail notification based on a custom appointment status, you will need to do two steps:
Create Custom Appointment Status
Setup a User-Defined E-mail Notification
Create a Custom Appointment Status
Click Lists Tab
Click Appointment Status Types
Click Add New Appointment Status Type
Enter the Description and choose a color
Click Save
Setup a User-Defined E-mail Notification
Now that you have created a new appointment status, you can send a customized e-mail notification based on your new appointment status.
NOTE:
There are 10 user-defined email options available in the Notifications section.
Click Settings
Click Notifications
Locate a current inactive User-Defined E-mail (Check out our article on creating custom emails .)
When editing the email, set Send when appointment status is changed to: to the newly created status
Write your email
Set the status of this email Active
Click Update