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Can I allow more than one customer to have the same e-mail address?
Can I allow more than one customer to have the same e-mail address?
Kimberly avatar
Written by Kimberly
Updated over 5 months ago


  • Pricing Tier: All

  • Appointment Version: Single & Multiple


Yes, you can have more than one customer with the same e-mail address.

CLICK: Settings > Emails > Preference #8

Set Preference #3 to "Yes" and Update the page.

Note: Customers will be unable to manually reset their password when multiple Customer profiles are set up with the same email address.

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