Before deleting a Location from your account, please read through this article completely and notice what information is permanently deleted. You will not be able to reverse the deletion process once submitted.

Reach out to Support
If you are considering deleting a Location, please reach out to our Support team first. They will work with you to review your situation, discuss alternatives, and even assist in configuration changes.

While Locations can be deleted from your account, you may want to consider modifying a Location's configuration before deleting it.

Prevent Customer Booking

If you only want to prevent Customers from creating new Appointments in a Location, you can turn off the Location's ability to be used in the Customer View.

Change Open Hours/Days or Set Days Off

Alternately, you can change or adjust open hours to restrict or turn off all days before you delete a Location.

However, in the event you want to completely remove and delete any data associated with a Location because it is closing operations or for another reason, it is possible to perform this change from within your administrative account.

When you delete a Location, everything associated with that Location is removed.

This action is restricted to Headquarters Administrators only. Users with this access type may delete a sub-Location, but cannot delete the Headquarters Location, which was the first Location.

Here is a list of items that will be deleted:

Reminder: This will delete all Customers, Staff Members, Appointments, and other system information for the deleted Location, and it can't be reversed.