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Why aren't any services showing in the services drop down list when making appointments?

Angel Horowitz avatar
Written by Angel Horowitz
Updated this week
  • PRICING TIER: All

  • APPOINTMENT VERSION: Single & Multiple

Are you or your end-users unable to select a Service when scheduling?

Follow the steps below to make sure your Services are set up correctly for scheduling through the Admin and/or End-User interface.

Please review how do I create a service if you haven’t added services to your account yet.

1) Verify the Days Offered and Duration options are correct for each Staff Member.

(Click: Staff Members tab > Select a profile from the list > Services Offered)

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2) If using the Service Times feature, check the schedules of your Service.

(Click: Staff Members tab> Select a Staff Member from the list > Select the Service Times link)

ser tim.png

NOTE: If using "Service Times by Service" (Service Preference #6), click on the Services tab, then select a Service to view its schedule

3) If the Service does not show when scheduling through the Customer View, verify the “Allow Customers to See” option is set to Yes.

(Click: Services tab > Select a Service from the list > Set the Display option to 'Yes')

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