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Why aren't any services showing in the services drop down list when making appointments?
Why aren't any services showing in the services drop down list when making appointments?
Angel Horowitz avatar
Written by Angel Horowitz
Updated over a week ago

  • PRICING TIER: All

  • APPOINTMENT VERSION: Single & Multiple

Are you or your end-users unable to select a Service when scheduling?

Follow the steps below to make sure your Services are set up correctly for scheduling through the Admin and/or End-User interface.

Please review how do I create a service if you haven’t added services to your account yet.

1) Verify the Days Offered and Duration options are correct for each Staff Member.

(Click: Staff Members tab > Select a profile from the list > Services Offered)

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2) If using the Service Times feature, check the schedules of your Service.

(Click: Staff Members tab> Select a Staff Member from the list > Select the Service Times link)

ser tim.png

NOTE: If using "Service Times by Service" (Service Preference #6), click on the Services tab, then select a Service to view its schedule

3) If the Service does not show when scheduling through the Customer View, verify the “Allow Customers to See” option is set to Yes.

(Click: Services tab > Select a Service from the list > Set the Display option to 'Yes')

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