What is the difference between an Active and an Inactive status?
PRICING TIER: All
APPOINTMENT VERSION: Single & Multiple
If a staff member is "inactive", they will not display as being available for appointments on the appointments page in admin and on the client view. They will still be able to log into admin, though.
An "active" staff member will display in admin on the appointments page as being available for appointments. If they are active and their "Allow Customers to See" value is set to "yes", they will be available to clients using the Customer View.