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Can I add some text to the Customer View?
Can I add some text to the Customer View?
Angel Horowitz avatar
Written by Angel Horowitz
Updated over 7 months ago

PRICING TIER: All

APPOINTMENT VERSION: Single & Multiple


Yes. If you click on the Pages/Text tab within your Site Administration, you'll see a number of links that will allow you to customize the customer view text. The links and where they display on the customer view are as follows:


Custom Text Areas on the Customer View

  • Appointments
    On the Customer View, displays on the right side in the Welcome box after the Customer logs in. If you are not requiring the Customer to log in, it displays on the right side when the Customer first accesses the site.

  • Appointments - top
    On the Customer View, this text displays at the top, above the Appointment Locator and Welcome boxes. This text displays throughout the entire appointment process.

  • Cancellation Instructions
    The Customer View, displays above the customer's existing appointments. The Existing Appointments box displays on the right side and only displays if the customer has at least one future appointment.

  • Confirmed Instructions
    On the Customer View, displays after the customer has selected a time slot.

  • Credit Card Instructions
    On the Customer View, if you are prompting customers for payment, this text displays above the credit card information fields.

  • Customer Info Prompt Instructions
    This text displays above the customer fields if you are prompting them to confirm their information.

  • Final Instructions
    On the Customer View, displays after the appointment is finalized.

  • Login Header
    On the Customer View, displays on the login page, above the Login/Password boxes and the Registration button. If you are not requiring customers to log in, this does not display.

  • Registration Header
    On the Customer View, displays at the top of the registration page. If you require customers to log in, when they click on the Registration button, this text displays at the top of that page. If you are not requiring customers to log in, this text displays after the customer selects an open time, above the customer fields they have to enter.

  • Special Instructions
    On the Customer View, displays as the label for the Special Instructions box. The Special Instructions box displays after the customer has selected a time slot.

  • WaitList Confirmation
    On the Customer View, if you are using the Waiting List feature, displays after the customer has placed themselves on the Waiting List.

  • WaitList Instructions
    On the Customer View, if you are using the Waiting List feature, this text displays at the top of the Waiting List page.

Custom Text Areas on Customer View for plug-ins/tiers

  • Document Upload Instruction
    This text displays above the button a user would click on to upload a document.

  • Existing Packages Header
    On the Customer View, if you are using the Packages feature, displays above the list of existing packages for the customer. If the customer does not have at least one Package assigned to them, this text will not display.

  • Gift Certificate Form
    On the Customer View or from Site Administration, if you are using the Gift Certificate module and view a gift certificate, this text displays on the gift certificate.

  • Gift Certificates
    On the Customer View, if you are using the Gift Certificate module, this text displays at the top of the Gift Certificate page. The Gift Certificate page displays when customers click on the Gift Certificate link.

  • Package Full Error Text
    On the Customer View, if you are using Packages, this text displays if the customers Package is full.

  • Picture Upload Instruction
    This text displays above the button a user would click on to upload a picture.

  • Select Package Instructions
    On the Customer View, if you are using the Packages feature, displays above the prompt to select a package.

Header Text for Appointments Page in Admin

  • Appointment Page Header
    In Site Administration, displays at the top of the Appointment page.

  • Make/View Appointment Header
    In Site Administration, displays at the top of the Make Appointment box. The Make Appointment box displays after you click on an open time slot. It also displays at the top of the Appointment Detail box. That box displays when you click on an existing appointment.

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